d63com
Privacy Policy

d63com ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of every player and visitor who uses the d63com.cam website and associated services. This Privacy Policy has been prepared to explain clearly and transparently how d63com collects, processes, stores, and protects your personal information in the course of providing online gaming services to players in the Philippines.

This Privacy Policy applies to all personal data processed by d63com regardless of the medium through which it is collected — including account registration, payment processing, customer support interactions, and technical usage data gathered through your browser or device when you access d63com.cam.

Please read this Privacy Policy carefully. If you have any questions about how d63com handles your personal data, contact the support team at any time via live chat or the email address provided in Section 15 of this document.

d63com is an online gaming platform accessible at d63com.cam, offering casino games, sports betting, e-sabong, and online bingo services to players in the Philippines. For the purposes of this Privacy Policy, d63com is the data controller responsible for the personal data of registered players and platform visitors.

d63com's primary market is the Philippines, and our data practices are designed with Filipino players in mind. All customer-facing operations, including our 24/7 support team, are based in the Philippines. Data collected through d63com.cam is processed in accordance with applicable Philippine data protection regulations and the principles set out in this Privacy Policy.

d63com collects the following categories of personal data from players and platform visitors:

d63com does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data (except as relevant to responsible gaming), or biometric data beyond what is required for identity verification purposes.

d63com collects your personal data through the following means:

• Direct submission: Information you provide when creating a d63com account, completing KYC verification, making a deposit or withdrawal request, or contacting our support team.
• Automated technical collection: Data collected automatically when you access d63com.cam, including IP address, device identifiers, browser information, and session activity, gathered through cookies, server logs, and similar technologies (see Section 9).
• Payment processors: Transaction confirmation data received from GCash, PayMaya, BPI, BDO, Metrobank, and other payment providers when you make deposits or request withdrawals.
• KYC service providers: Identity verification data returned by third-party KYC providers when you submit identity documents for account verification.
• Game providers: Aggregate session and game result data relayed from JILI Games, Pragmatic Play, PG Soft, Evolution Gaming, and other platform content providers.

d63com uses the personal data we collect for the following purposes:

• Account creation and management: To register your d63com account, verify your identity, maintain your profile, and manage your gaming preferences and responsible gaming settings.
• Transaction processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank, and to maintain accurate records of all financial activity on your account.
• Legal and regulatory compliance: To comply with applicable Philippine laws, anti-money laundering (AML) obligations, and any requirements of competent regulatory authorities, including maintaining transaction and account records for required retention periods.
• Security and fraud prevention: To monitor account activity for signs of fraud, unauthorised access, bonus abuse, or other prohibited conduct, and to protect the integrity of the d63com platform and its players.
• Responsible gaming: To monitor gaming activity for indicators of problem gambling, to administer player-set limits and exclusions, and to provide responsible gaming support where warranted.
• Customer support: To respond to inquiries, resolve disputes, and provide assistance to d63com players through live chat and email support.
• Platform improvement: To analyse aggregate usage patterns, identify technical issues, and improve the d63com platform experience for Filipino players.
• Marketing communications: To send you information about d63com promotions and bonuses, where you have not opted out of such communications. You may opt out of marketing emails at any time by contacting support.

d63com processes your personal data on the following legal bases:

• Contractual necessity: The majority of data processing by d63com is necessary to perform the contract between d63com and the player — specifically, to provide gaming services, process payments, and manage accounts as described in the d63com Terms & Conditions.
• Legal obligation: Certain data processing is required by applicable Philippine law, including identity verification, transaction record-keeping, and reporting obligations under anti-money laundering regulations.
• Legitimate interests: d63com processes certain data on the basis of legitimate interests, including fraud prevention, platform security monitoring, and responsible gaming oversight, where these interests are not overridden by your fundamental privacy rights.
• Consent: Where d63com processes your data for purposes such as marketing communications or the use of non-essential cookies, this processing is based on your freely given consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

d63com may share your personal data with third parties only in the following limited circumstances:

• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors receive the financial data necessary to process your deposit and withdrawal transactions.
• KYC and identity verification providers: Third-party KYC service providers receive the identity documents and information you submit for account verification. These providers operate under data processing agreements with d63com and are prohibited from using your data for any purpose other than identity verification.
• Game content providers: JILI Games, Pragmatic Play, PG Soft, Evolution Gaming, and other studio partners receive session data necessary to operate their games within the d63com platform. Game providers do not receive your financial or identity data beyond what is technically necessary for game operation.
• Regulatory and law enforcement authorities: d63com may disclose personal data to competent Philippine regulatory bodies, law enforcement agencies, or courts where required by law, court order, or where d63com has reasonable grounds to believe disclosure is necessary to prevent fraud or criminal activity.
• Technical infrastructure providers: Cloud hosting, server, and platform infrastructure providers who process data on d63com's behalf under binding data processing agreements that prohibit any independent use of your data.

All third parties with whom d63com shares personal data are required to process that data in accordance with applicable data protection law and d63com's data security standards. d63com remains responsible for ensuring your data is treated appropriately by these parties.

d63com retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. The following general retention periods apply:

• Active account data: Retained for the duration of your registration with d63com and for a period of five (5) years following permanent account closure.
• Financial transaction records: Retained for a minimum of five (5) years following the transaction date in accordance with Philippine anti-money laundering record-keeping requirements.
• KYC and identity verification documents: Retained for the duration of your account and for five (5) years following account closure.
• Customer support correspondence: Retained for three (3) years from the date of the last interaction.
• Technical and usage data: Typically retained for twelve (12) months in an identifiable form, after which it may be retained in anonymised aggregate form indefinitely for analytical purposes.
• Marketing consent records: Retained for as long as you remain registered with d63com and for one (1) year following account closure.

Where d63com no longer has a legal or legitimate basis to retain your personal data, it will be securely deleted or anonymised. You may request earlier deletion of your data subject to d63com's legal retention obligations (see Section 11).

d63com.cam uses cookies and similar technologies including local storage, session storage, and pixel tags to operate the platform and improve your experience. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the operation of d63com.cam, including session management, login authentication, and security functions. These cookies cannot be disabled without preventing core platform functions from working.
• Functional cookies: Used to remember your preferences such as language settings, game lobby filters, and notification preferences. Disabling these cookies may reduce platform personalisation.
• Analytical cookies: Used to collect aggregate, anonymised data about how players use d63com.cam, including pages visited, time spent, and features used. This data is used solely to improve the platform and is not linked to your personal identity.
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and other security threats to the platform and player accounts.

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect your ability to use certain features of d63com.cam. Instructions for managing cookies in common browsers are available in the help section of your browser.

d63com implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and d63com servers;
• Encryption at rest for sensitive personal data including payment details and identity documents stored on d63com's infrastructure;
• Access controls limiting access to personal data to authorised d63com personnel and third-party processors on a strict need-to-know basis;
• Continuous security monitoring for anomalous account activity, intrusion attempts, and system vulnerabilities;
• Regular security assessments of platform infrastructure and data handling processes;
• Staff training on data protection obligations and secure data handling practices.

Despite these measures, no online platform can guarantee absolute data security. In the event of a data breach that poses a significant risk to your rights and interests, d63com will notify affected players and, where required by law, the relevant regulatory authority within the timeframes prescribed by applicable regulations.

You are also responsible for your own account security. We strongly recommend using a unique, strong password for your d63com account and never sharing your login credentials with anyone. If you suspect your account has been compromised, contact d63com support immediately.

As a d63com player, you have the following rights in relation to your personal data:

• Right of Access: You have the right to request a copy of the personal data d63com holds about you. We will provide this information within a reasonable timeframe following a verified request.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held by d63com. You can update basic account information directly through your account settings or by contacting support.
• Right to Erasure: You may request that d63com delete your personal data. This right is subject to d63com's legal retention obligations — data required by law to be retained for a specified period cannot be deleted before that period expires. Erasure requests may also result in account closure.
• Right to Restrict Processing: You may request that d63com restrict the processing of your personal data in certain circumstances, such as while a correction request is pending or where you contest the legal basis for processing.
• Right to Data Portability: Where processing is based on your consent or contract, you may request that d63com provide your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to d63com processing your data on the basis of legitimate interests, including for direct marketing purposes. Marketing opt-out requests are actioned immediately upon receipt.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before your withdrawal.

To exercise any of the above rights, contact the d63com support team via live chat or the support email address listed in Section 15. d63com will respond to verified data rights requests within a reasonable period. We may need to verify your identity before processing a request to protect the security of your data.

The d63com platform is strictly intended for adults. Real-money gaming on d63com is restricted to individuals who are 21 years of age or older in accordance with applicable Philippine gaming regulations.

d63com does not knowingly collect personal data from individuals under the age of 21. Age verification is required at account registration, and d63com will immediately close any account found to have been opened by an underage individual. Any personal data inadvertently collected in connection with an underage account will be permanently deleted upon discovery.

If you believe that a minor has registered on d63com or that d63com has inadvertently collected the data of a person under 21, please contact the d63com support team immediately.

d63com.cam may contain functional integrations with third-party services, including payment processors and game providers, which operate under their own privacy policies. d63com is not responsible for the privacy practices of these third-party services. When you interact directly with a third-party service integrated into the d63com platform — for example, completing a GCash transaction — you are also subject to that provider's privacy policy.

d63com does not control and is not responsible for the content or privacy practices of any website outside d63com.cam. We encourage you to review the privacy policies of any third-party service you use in connection with your d63com account.

d63com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform services. The effective date at the top of this document will be updated whenever a material change is made.

Where changes are material — for example, changes to the categories of data collected, the purposes for which it is used, or the third parties with whom it is shared — d63com will notify registered players via on-platform notification or to the mobile number or email address on file, prior to the changes taking effect.

Your continued use of the d63com platform following any amendment to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the amended terms, you must cease using the platform and may request account closure as described in the d63com Terms & Conditions.

We encourage you to review this Privacy Policy periodically. The current version is always available at d63com.cam/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or d63com's handling of your personal data, please contact the d63com data protection team through any of the following channels:

This Privacy Policy was last reviewed and updated on 1 January 2026. d63com thanks all Filipino players for taking the time to understand how we protect your personal data. Your trust in d63com with your information is something we take seriously and are committed to honouring.